Knowledge base
How can we help?
Setting up Lyra, getting the most from it, and fixing it when something's off.
Something not working?
Troubleshooting
Most problems come down to a handful of causes. Start with the one that matches what you're seeing.
Start troubleshooting →Getting started
Install, set up and get your first suggestion.
Shortcuts and settings
Keys, pausing, spelling and your dictionary.
Apps and languages
Where Lyra works, and in which languages.
Account and billing
Trial, purchase, Lyra Cloud and refunds.
Privacy and data
What stays on your Mac, and removing it.
Still stuck?
Use Chat to founder in Lyra's menu bar panel, or email founder@heylyra.co.uk. The person who answers wrote the code.